At buyonlinevapes.com, we strive to provide our customers with a seamless shopping experience, including efficient delivery of our products. Please review the following shipping policy to understand how we process and deliver your orders:
Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.
Shipping Rates and Methods:
- We offer various shipping options to accommodate your needs, including standard and expedited shipping.
- Shipping costs are calculated based on the destination, shipping method selected, and the weight/size of the items ordered.
- You can view the shipping charges before checkout by entering your shipping address and selecting the preferred shipping method.
Delivery Times:
- Delivery times depend on the shipping method selected and the destination.
- Standard shipping usually takes between 3-7 business days for delivery.
- Expedited shipping options are available for faster delivery, with delivery times varying between 1-3 business days.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking details.
- You can track your order directly on our website by logging into your account and accessing the order status page.
International Shipping:
- We currently offer international shipping to select countries. Please note that international shipping may incur additional fees such as customs duties and taxes.
- Delivery times for international orders may vary depending on the destination country’s customs regulations and postal service.
Order Issues:
- If you encounter any issues with your order, such as delays or missing items, please contact our customer support team immediately. We are here to assist you and resolve any concerns promptly.
Shipping Restrictions:
- Some products may be subject to specific shipping restrictions due to local laws and regulations. We comply with all applicable laws and do not ship restricted items to prohibited locations.
Contact Us:
- If you have any questions about our shipping policy or need further assistance, please feel free to contact our customer service team. We are available via email at info@buyonlinevapes.com or through our website's contact form.
Policy Updates:
- buyonlinevapes.com reserves the right to update or modify this shipping policy at any time without prior notice. Please check this page periodically for any changes.
Thank you for shopping at buyonlinevapes.com. We appreciate your business and strive to provide you with exceptional service.